Relais La Capricciosa
Exclusive Spaces
Every detail of your Florence stay is designed around you. Bespoke, attentive, and discreet services — because true luxury is felt, not seen.
Our Philosophy
Luxury Lives in the Details
In Florence, steps from the Uffizi and the heart of the Renaissance, Relais La Capricciosa has built a hospitality code that goes beyond comfort. Our Exclusive Spaces are a suite of services designed to anticipate your every wish — from art to mobility, from rest to the table — before you even need to ask.
Each service is managed by a specialist team, available around the clock, working quietly in the background so that your stay is perfect at every moment. This is our standard — not an optional extra.
Our Services
Six Ways to Delight You
Art Concierge
Florence as you have never experienced it
Our Art Concierge curates a bespoke cultural programme for you: priority access to the Uffizi and the Accademia, after-hours private visits with art historians, tours of the city's hidden galleries, and meetings with master craftspeople in their Oltrarno workshops. Every itinerary is built around your interests.
On request • Min. 24h advance notice
Valet Parking ZTL
Drive to us — we handle the rest
Florence's historic centre is a restricted traffic zone. Our valet collects your vehicle at the ZTL boundary, parks it at our partner garage minutes from the Relais, and returns it at your chosen time. No fines, no complications.
Daily, 24h
Pillow Menu
Perfect sleep, chosen by you
The perfect night's rest begins with the right pillow. Choose from five curated types: orthopaedic memory foam, white goose-down, hypoallergenic bamboo fibre, Japanese buckwheat, and natural latex cervical support. Delivered to your room before bedtime.
Available nightly
Fragrance Menu
The olfactory signature of your room
Choose the scent of your room from a collection of five artisan Florentine fragrances: Florentine iris, Tuscan cypress, white tea, Mediterranean fig, and Chianti rosemary. Each essence is crafted by an Oltrarno perfumer and transforms the atmosphere of your room within minutes.
On request at check-in or at any time during your stay
Room Service 24h
Our kitchen never sleeps
From white truffle risotto at three in the morning to Florentine steak on a Sunday morning — our 24-hour Room Service delivers fine dining at any hour. Tuscan wine list, DOP cheeses, and artisan pastries are all part of the evening menu.
24 hours • 7 days a week
Il Salotto del Capriccio
The beating heart of the Relais
Our lounge is a space where the Renaissance meets contemporary eclecticism: teal and mustard velvet sofas, original works of art, ancient wooden beams, and raking light on pietra serena walls. Open to guests for afternoon tea, evening aperitivo, and after-dinner drinks.
Daily, 15:00 – 23:00
An Exclusive Discovery
La Corte Segreta
Hidden at the heart of the 15th-century palazzo lies a secret that few know: our inner courtyard, a garden suspended between pietra serena walls that have witnessed six centuries of Florentine history. A place that appears in no guidebook, that cannot be found on Google Maps, but that every one of our guests carries in their heart.
La Corte Segreta is accessible exclusively to Relais guests, at any hour of the day. Breakfast in the open air, afternoon reading, sunset aperitivo under the lemon trees. The capriccio of having a private garden in the heart of Florence.
Access
Guests only • 24h
Courtyard breakfast
Daily, 07:00 – 10:30
Courtyard aperitivo
Every evening, 18:00 – 20:00
Capacity
12 seats • Evening lighting
Frequently Asked Questions
Everything You Want to Know
- How do the exclusive services work?
- Every service can be activated by contacting reception before or during your stay. We recommend sharing your preferences — Pillow Menu, Fragrance Menu, Art Concierge — at the time of booking, so everything is ready at check-in.
- How do I request the Art Concierge?
- Contact our reception or write to info@relais-lacapricciosa.com. We ask for at least 24 hours' notice for museum bookings, and 48 hours for after-hours private visits and meetings with Oltrarno artisans.
- Is there an additional charge for Valet Parking ZTL?
- Yes, there is a daily service fee covering collection at the ZTL boundary, parking at our partner garage, and return of your vehicle. Please ask for the rate card at check-in or email us before arrival.
- Can I change my pillow or fragrance during my stay?
- Absolutely. The Pillow Menu and Fragrance Menu can be changed every day. Call reception at any time and a member of our team will reach your room within 15 minutes.
Personalise Your Stay
Your concierge is already working for you
Share your preferences before arrival — Art Concierge, Pillow Menu, Fragrance Menu, Valet Parking — and everything will be ready at check-in. Our team is available around the clock.